Privacy Policy

1. Information We Collect

Plumbing Services in Folsom, CA (“we”, “our”, or “us”) operates the website at https://plumbingfolsomca.com. Because our service model is phone-first, we do not require user account registration or unsolicited online lead forms. When you call us at (207) 419-2600 or email us at [email protected], we collect information necessary to deliver plumbing diagnostics, estimates, and physical service dispatch, including your name, service address, telephone number, and description of your plumbing issue.

2. How We Use Your Information

Information provided by customers is used exclusively for operational service fulfillment:

• Scheduling and dispatching licensed plumbing technicians to your property
• Providing written diagnostic estimates and invoicing for completed repairs
• Communicating technician arrival windows and project updates via phone
• Processing City of Folsom or county building permits when legally mandated for your project

3. No Sale of Personal Data

We do not sell, rent, lease, or monetize customer personal information to third-party data brokers, advertising networks, or lead aggregators. Your information is shared only with direct operational service providers (such as municipal permit departments or supply houses providing project materials) when necessary to complete your requested service.

4. Website Analytics & Cookies

Our website uses standard anonymous web analytics to evaluate page performance, mobile responsiveness, and click-to-call interactions. These tools collect non-personally identifiable technical information such as device type, browser version, and pages visited to help us maintain high website performance standards.

5. Contacting Us Regarding Privacy

If you have questions regarding our privacy practices or wish to update or review your service records, please contact our Folsom office by mail at 1737 Creekside Dr, Folsom, CA 95630, by telephone at (207) 419-2600, or by email at [email protected].